The funding will support Qme’s expansion and further development of its AI-driven appointment booking solutions, which aim to improve efficiency and streamline operations across multiple industries.

Qme’s platform is designed to address persistent inefficiencies in appointment scheduling and queuing systems, particularly in the Middle East and North Africa (MENA) region.

Research indicates that individuals spend an average of six months of their lives waiting in queues, while 92% of appointments in the region are still booked over the phone—contributing to a 31% no-show rate and compounding operational challenges.

Since launching commercially in 2023, Qme has served over 100,000 customers across healthcare, banking, and government sectors.

The startup reports significant efficiency improvements, reducing average wait times from 116 minutes to just 14 minutes.

It has also helped lower phone booking no-show rates to under 1% and replaced traditional paper-based queuing systems with digital alternatives, saving an estimated 50,000 square meters of paper.

The fresh investment aligns with Qme’s participation in AHOY’s Startup Builder Initiative, a program committed to supporting 10,000 entrepreneurs and 30,000 software developers across MENA by 2030.

The initiative focuses on innovation in infrastructure sectors, including transportation, aviation, and smart cities.

Through its partnership with AHOY, which specializes in logistics, aviation, and traffic management, Qme will gain access to advanced technology and industry expertise to accelerate its growth in complex markets such as the Gulf Cooperation Council (GCC) and Africa.

Maged Negm, CEO and Co-Founder of Qme, emphasized the transformative potential of this collaboration.

He noted that AHOY’s expertise in operational excellence and advanced technology will be instrumental in scaling Qme’s solutions to optimize movement and enhance customer experiences in dynamic environments.