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The solutions are designed to improve efficiency, transparency, and patient outcomes.
The two digital solutions include:
1. Computer-Aided Dispatch (CAD) System
The CAD system monitors ambulance requests from when a call is received until the patient reaches their destination.
It incorporates a patient report form, ensuring electronic records of procedures conducted en route to a medical facility.
This system will help improve ambulance response times and ensure patients receive the care they need as quickly as possible.
2. Assisted Reality Medico-Legal Surveillance System (ARMSS)
The ARMSS, facilitated through RealWear wearable devices, offers frontline medical workers hands-free, voice-enabled collaboration for audio and visual recordings of medical procedures.
Additionally, it securely stores and forwards these recordings for reporting and investigative purposes.
This system will help improve the quality of care by providing documentation of medical procedures and identifying improvement areas.
As outlined in the statement, the solutions utilize telecom offerings, such as mobile devices, SIM connectivity, mobile device management software solutions, and other advanced technologies.
These technologies will help to ensure that the CAD and ARMSS systems are reliable and secure.
The introduction of these digital health solutions is a commendable effort to address the longstanding challenges faced by public health services.
By focusing on efficiency, transparency, and leveraging modern technology, Vodacom and the Free State Department of Health are steering healthcare in the right direction, ensuring citizens receive the quality medical care they deserve.

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