The company has established operations in South Africa and Morocco and plans to add additional regional locations over the next several years. The expansion into Africa is part of TELUS International’s growth strategy, which is focused on providing high-quality customer experience solutions to global brands.

The company’s new locations in Africa will provide it with access to a large pool of talented and multilingual workers and a strategic location for serving customers in Europe, the Middle East, and Africa. The expansion of TELUS International to Africa is expected to bring several benefits to the region, including the transfer of technology and skills. The expansion is also expected to positively impact the African digital economy’s development.

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